Refund policy

Returns

If you believe you have received the wrong product or have changed your mind about the product please contact us on enquiries@helenexley.com or use the Contact Us enquiry form within 14 days of receipt and we will be happy to provide return information. You will receive a refund within 14 days of receipt of the returned product/s. Please note that goods being returned remain your property until they are received by Exley Publications Ltd. Unless the refund is due to a faulty or incorrect item, your refund will not include P&P costs.